Online warranty registration
Register within 10 days of purchase to activate the 3-year warranty with free parts. *Warranty excludes wearing parts (pan supports, burner caps, burner rings and accessories).
View detailsAfter-sales Service
Customer Service Centre
From product enquiry and delivery to installation, repair and warranty, the ricco customer service team handles it end to end. All gas installation work is carried out by registered gas installers.
Book a repair
All inspection and repair work is carried out by registered gas installers.
View detailsBook an installation
Standard installation charge $500. Counter top alteration is not included.
View detailsAfter-sales service
Professional service, customer first
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Within 10 days of purchase
Complete the online warranty registration to activate the 3-year warranty with free parts.
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Installation
Book an installation. Standard charge $500; counter top alteration is not included.
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During the warranty
Enjoy free on-site repair and inspection service.
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Book a repair
Submit the repair form and we'll confirm a visit within 2 working days.